Revision 8 posted to KKB Wiki by Tito Esteves on 3/18/2014 2:31:58 PM
1. Run the following query in TQ or SQL Server Management Studio(SSMS) to schedule an uninstall of the old network discovery collectors:
- Query to schedule collector uninstall - http://sdrv.ms/VPbiZn
- - You can verify the 'Collector uninstall' script is scheduled on the agents by identifing the Kaseya collectors with the following query: SELECT T.Agent_Guid FROM advmon.Collectors AS C JOIN advmon.Targets AS T ON T.Id = C.TargetID
2. Manually uninstall KND from the Kserver. Will need direct RDP to the Kserver in order to do the proceeding steps
Check if the kasey network discovery service is in services.msc then
- -Stop KND service in CMD via – net stop “kaseya network discovery service”
- -Delete the service in CMD via - sc delete "Kaseya network discovery"
- -Clean up the collector files in kaseya\mvccontrollers\knd folder. Note, be care to not delete the mvcControllers folder as that would break the kav and kam modules
3. Delete mvcControllers virtual directory in IIS via IIS > Expand Default Web Site > mvcControllers virtual directory
4. Do an IISRESET in command prompt
Tags: SQL, discovery, knd v1.1, V6.3, Kaseya Network Discovery, how-to, core